What must be kept (s.35)
- Minutes of council and general meetings, including vote results.
- Financial statements, budgets, bank statements and invoices.
- Bylaws and rules, the registered strata plan and amendments.
- Correspondence sent or received by the strata and council.
- Written contracts, insurance policies, depreciation reports and engineering reports.
- Owner and tenant lists, Form K notices, Information Certificates issued, and the records of hearings and bylaw enforcement.
Who may see what, and when (s.36)
| Requester | Records | Deadline |
|---|---|---|
| Owner, or a person authorised in writing by an owner | All records the strata must keep, with limited exceptions such as privileged legal advice | Two weeks; one week for bylaws and rules |
| Tenant | Bylaws, rules and certain other records the Act lists | Same |
| Purchaser authorised by the owner | As the owner | Same |
The strata may charge a copying fee up to the Regulation's per-page maximum (currently $0.25 per page) and may provide records electronically. Personal information of other owners and residents that is not required to be disclosed should be redacted.
Running the desk
- 1.Log every request with the date received and the deadline.
- 2.Pull records from a single vault, not from council members' inboxes.
- 3.Redact what must be redacted; record what was provided.
- 4.Deliver electronically where possible and keep the delivery record.
AryaPM keeps the legal vault, minutes, financial statements and correspondence in one place, gives owners the records they are entitled to in their own portal without a request, and logs formal requests with the deadline.
Frequently asked questions
Can the strata refuse to show legal opinions?
Records subject to solicitor-client privilege may be withheld; most other records must be produced.
Can an owner see bylaw complaint files about other units?
Enforcement records are strata records, but personal information of other residents should be protected; provide the record with appropriate redactions.
Do email exchanges between council members count?
Correspondence sent or received by council on strata business is a record the strata must keep.
Last reviewed 2026-09-21. Product details describe AryaPM as it ships today; legislation summaries are general information, not legal advice.