Incident reports
- INC-#### numbered reports with type, location, people involved, photos and a timeline.
- Follow-up work orders created from the incident and linked back to it.
- Escalation to the office, council or emergency contacts by push and SMS.
- Insurance-ready PDF export.
Emergency procedures for technicians
Technicians reach a checklist for the emergency in front of them — water, fire, gas, elevator entrapment, power — written for BC buildings, with the building's own shut-off locations and contacts filled in.
The nightly security desk
Guards land on their own surface: the patrol log, the parkade register, the bike room and the incident desk, with only the tools their role permits. The morning summary reaches the office before the manager's coffee.
Frequently asked questions
Can residents report incidents?
Residents report through the request desk or the bylaw desk depending on the matter; security and staff create formal incident reports.
Does the council see incidents?
Yes, as a summary in the council hub, with the full report available where appropriate.
Last reviewed 2026-09-21. Product details describe AryaPM as it ships today; legislation summaries are general information, not legal advice.